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The Gap Between How Values are Expressed Externally vs. Internally

Jennifer Mulholland & Jeff Shuck
June 23, 2022

Is there distrust within your organization? Do you feel a disconnect with those you work with? 

True change happens when we align what we say with what we do. In order to grow and service the causes we work with, organizations need to develop more trust with one another. People can sense inauthenticity more than ever before and it only leads to distance and disconnection. To create high-functioning teams and collaborative communities, we have to practice authenticity and vulnerability inside and out. 

Plenty's principals, Jeff Shuck and Jennifer Mulholland, discuss congruency gaps - the distance between what we say and what we do and why it matters.

Jennifer Mulholland and Jeff Shuck, Principals of Plenty, discuss the importance of congruence at the Classy Collaborative in Boston in June 2017.


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